Customer Service Executive Jobs - Banking

Company Name: 
THR Consultants    

About Company:
THR Consultants is a reputed and featured staffing consultancy providing end-to-end recruitment solutions across BFSI, BPO, IT, and corporate sectors. The company focuses on connecting skilled talent with leading organizations and offers strong career growth, structured training, and long-term employment opportunities for freshers and experienced professionals.

Job Role: 
Customer Service Associate (Premium Banking Process)

Location: 
Noida

Job Responsibilities:
Handle customer queries via voice and chat support while ensuring excellent service quality.
Assist customers with product details, order placement, tracking, and general inquiries.
Resolve customer concerns professionally and accurately.
Stay updated on products, offers, and process changes.
Coordinate with team members and escalate complex issues when required.

Qualification:
Graduation mandatory (any discipline).

Skills:
Strong English communication skills (written and verbal).
Good problem-solving and customer-handling skills.
Ability to work in a fast-paced, customer-focused environment.

Key Skills: 
Customer Service, Inbound Calls, Voice Process, Customer Support, Domestic BPO, Customer Care, Upselling, Cross Selling.

Salary: 
Up to 2.2 LPA

Other Details:

6 days working with rotational weekly off
Shuttle facility available
Full-time, permanent role
Training and skill development provided